Florence Santa Maria Novella Railway Station
1.1
km
Bus
Bus stop100 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Rooftop View!
“The rooftop bar was a highlight of our stay, offering breathtaking views that made our evening unforgettable.” view full review
Delicious Breakfast!
“The breakfast spread was delightful, with fresh options that fueled our day of exploring Florence.” view full review
Comfortable Stay!
“Our room was impeccably clean and the air conditioning provided a refreshing escape from the summer heat.” view full review
Cozy Ambiance!
“The room had a decent size and a cozy feel, making it a perfect retreat after a long day of sightseeing.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Via Del Proconsolo 3,
Florence,
Italy,
50122,
Tuscany
Map view
street view
Via Del Proconsolo 3,
Florence,
Italy,
50122,
Tuscany
City landmarks
Square
Piazzale Michelangelo
1.6
km
Museum
Galleria dell'Accademia
860 m
Museum
Pitti Palace
1.1
km
Church
Basilica of Santa Croce in Florence
670 m
Market
Mercato Centrale
950 m
Piazza Dei Pitti 1
The Boboli Gardens
1.5
km
Museum
Strozzi Palace
650 m
Church
Basilica of Santa Maria Novella
880 m
Museum
San Marco Museum
960 m
Museum
Leonardo da Vinci Interactive Museum
660 m
Museum
Medici Chapel
860 m
Church
Ognissanti Church
1.1
km
Nearby
Museum
Gallerie Degli Uffizi
450 m
Bridge
Ponte Vecchio
490 m
Square
Piazza del Duomo
370 m
Church
Cathedral of Santa Maria del Fiore
270 m
Square
Piazza della Signoria
290 m
Museum
Palazzo Vecchio
280 m
Landmark
Campanile di Giotto
350 m
Museum
Bargello National Museum
80 m
Museum
Museum of Opera of Saint Maria of Fiore
320 m
Museum
Riccardi Medici Palace
580 m
Museum
Museo Galileo
420 m
Square
Piazza della Repubblica
370 m
Church
Battistero di San Giovanni
430 m
Church
Church and Museum of Orsanmichele
350 m
Church
Brunelleschi's Dome
280 m
Piazza della Signoria
Loggia dei Lanzi
360 m
Museum
Casa Buonarroti
510 m
Restaurants
Yellow Bar
30 m
39r Via del Proconsolo
Gusto Leo
30 m
Via del Proconsolo 8/10 Toscana
Nu Ovo - Lovely Eggsperience
10 m
Via del Proconsolo 3
I Peccati Del Mangiarino
180 m
Via Santa Margherita 2 Incrocio via Dante Alighieri
Agricola Toscana
130 m
Via del Corso 27/r
Trattoria del Pennello
200 m
Via Dante Alighieri 4r
Antica Bottega Wine Tasting
130 m
Via Santa Margherita 13/R
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly staff
Outdated bathroom
Service initially lacking
7.0/10
Very good
Rooms
5.9
Location
8.6
Service
7.4
Dining
6.8
Guest reviews
7.0/10
based on 8 reviews
4/5
based on 2754 reviews
8.8
8.8/10 based on 959 reviews
#82 of 429 hotels in Florence based on Tripadvisor
John
United Kingdom,
April
2024
8.8/10
I had a lovely stay at the hotel, finding the rooms very comfortable and super clean. The bathroom could use some updating, though. The breakfast buffet was in a beautiful room. The service was incredibly professional and warm, particularly at breakfast, lunch, and the rooftop bar.
Rooms
8.0
My room was very comfortable and super clean, but it could do with some updates to meet a 4-star standard.
Service
9.0
The staff were a letdown at first, but then they were incredibly professional, warm, and helpful, especially at the breakfast, lunch, and rooftop bar.
Location
10.0
The hotel's location is ideal, within walking distance to all the major sites of Florence. It's perfect between the Palazzo Vecchio and the Duomo.
Dining
8.0
The dining experience was great overall, with a variety and quality of food. The buffet was really good, although lacking an omelette station. The vegan pizza was a nice touch.
Facilities
9.0
The hotel has excellent facilities, including a stunning rooftop bar with portraits adorning the walls. The room for dining was equally great.
Great location
Outdated bathroom
John
United States,
March
2024
6.6/10
My stay at the hotel was a mixed experience. While the location was excellent in the heart of Florence, allowing me to easily explore top attractions, the room was disappointing with no natural light and poor conditions. The service, however, was very pleasant, and the staff made my stay enjoyable. The dining experience was satisfactory, and the facilities met basic needs.
Rooms
5.0
My room was unfortunately located in what looked like a service shaft, lacking natural light or any view. The quality didn't match the website description.
Service
8.0
The staff throughout the hotel, including the roof bar and breakfast area, were friendly and helpful, making my stay more enjoyable.
Location
9.0
The location is fantastic, right between the Duomo and the Piazza della Signora, making it easy to reach major tourist spots.
Dining
7.0
The dining options were limited, but the food served was nice and satisfactory during my stay.
Facilities
6.0
The hotel had basic facilities that served their purpose adequately during my visit.
Great location
Poor room conditions
Jonathan
United Kingdom,
March
2024
6.2/10
Waking up to noisy staff activities was unpleasant, but the smaller rooms had all necessary amenities. The staff was unhelpful and disinterested throughout our stay when we needed assistance. The hotel's centrality was ideal for exploring Florence, but the dining experience was the only positive aspect, serving us well during our stay.
Rooms
7.0
The rooms were smaller than expected but had all amenities.
Service
5.0
The service was unhelpful and disinterested.
Location
8.0
The hotel's centrality in Florence was ideal for sightseeing.
Dining
7.0
The dining experience was the only positive aspect of the stay.
Facilities
No specific comments about the facilities.
Ricky
United States,
February
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The central location was great, surrounded by local restaurants and major sights, but the room overlooking the rear lane was noisy with disturbances every night. The service was top-notch with helpful staff, though the dining experience could be improved. Overall, a decent stay with some room for enhancement.
Rooms
6.0
The room, although a bit cramped and in need of refurbishment, provided a comfortable stay despite the noise from the rear lane.
Service
9.0
The service was excellent, with friendly and helpful staff, especially with recommendations and arranging reservations.
Location
8.0
The hotel's location was fantastic, within walking distance to major sights and surrounded by local amenities and historic sites.
Dining
7.0
The dining experience offered a wide array of tasty choices, exceeding expectations in variety.
Facilities
7.0
The facilities were good, providing essential services for a comfortable stay.
Great location
Noisy nights
Ronald
United Kingdom,
February
2024
6.6/10
The hotel may have some drawbacks in terms of room outlook and check-in process, but the location is excellent with easy access to local attractions and amenities. The service is attentive, and despite some dining issues, the overall experience offers good value for money.
Rooms
5.0
The room on the 2nd floor was very basic and dated with no view as described. Initial check-in experience required waiting until the following day.
Service
8.0
The staff were helpful with carrying luggage and answering questions promptly. They were accommodating with requests for early check-in at 9 am.
Location
7.0
The hotel's location in the historical center is great, near key attractions and essential facilities. However, the water pressure was weak for a satisfying shower experience.
Dining
6.0
The dining experience, though not exceptional, was good overall with a buffet lacking an omelette station. However, the value for money could be improved compared to other options in the area.
Facilities
7.0
The hotel offers typical self-service dining options.
Peter
United Kingdom,
August
2023
7.0/10
I had a mixed experience at this hotel. The fantastic location near the heart of Florence was a major plus, but the noisy street-facing room affected my sleep quality. The friendly and helpful staff made my stay enjoyable, yet the dining options were not as impressive as expected.
Rooms
6.0
My room was available at midday and faced the street, leading to noise disturbances throughout the night. Despite requesting a quiet room, the noise level was still a disappointment. The initial warmth was a minor issue.
Service
7.0
The staff was friendly and provided useful advice, especially on organizing transportation. However, they seemed uninformed about the city, which was a bit surprising. Their assistance with transportation arrangements was appreciated.
Location
9.0
The location was excellent, right in the heart of Florence, close to everything I wanted to explore. The convenience was top-notch, although some marks and scuffs on the carpets were noticeable.
Dining
7.0
I found the dining experience to be satisfactory, but not outstanding. While the breakfast offered various options, it fell short in terms of quality and selection.
Facilities
6.0
The hotel facilities were adequate, though not exceptional. Some areas showed signs of wear and tear, but overall, they served their purpose.
Henry
United Kingdom,
April
2023
7.0/10
I found the hotel to be cozy and welcoming, with some drawbacks. The rooms were too warm and attracted mosquitoes due to having to keep the windows open for air circulation. The lack of natural light and views also left something to be desired. On the positive side, the service was friendly and accommodating, making up for some shortcomings in other areas.
Rooms
6.0
The rooms were warm, attracting mosquitoes with the need to open windows for air circulation. Lack of natural light was a downside.
Service
8.0
The staff was very friendly and accommodating, which enhanced the overall experience.
Location
9.0
The hotel is situated in a bustling area near top attractions like Duomo and Ponte Vecchio. Overall, a convenient location with easy access to key spots.
Dining
5.0
The dining experience did not meet expectations for a 4-star hotel, with limited breakfast options and room for improvement regarding value for money.
Facilities
7.0
The hotel offered a range of facilities and services, albeit not without room for enhancement in certain aspects. Overall, a satisfactory selection.
Charles
United States,
April
2023
7.2/10
My stay at this hotel was a mix of positives and negatives. The rooms were small but functional, more suitable for business travelers, and suffered from street noise at night. However, the location was perfect, providing easy access to all that Florence has to offer. The dining experience was good but not exceptional, and the service was a bit lacking in warmth and efficiency despite being professional.
Rooms
6.0
The rooms were small but functional, not overly comfortable, and prone to cold temperatures. It was a bit challenging to accommodate luggage due to limited space.
Service
7.0
The service was professional but lacked a welcoming touch, especially for such an expensive hotel.
Location
9.0
The location was absolutely amazing, offering proximity to all the main attractions in Florence with a rooftop bar boasting stunning views.
Dining
7.0
The dining experience was satisfactory with a good variety of options but fell short in terms of value for money.
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